Shipping & Returns

Shipping Policy

Thank you for visiting and shopping at mypureskn.com. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Most orders are processed within 2-3 business days. Specially made orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

USPS First-Class Mail 1-3 business days $5.50

USPS Priority Mail 2 business days $8.50

Delivery delays can occasionally occur.

 

Due to COVID-19, there are delays in shipping for up to three weeks.

 

Shipment to P.O. boxes addresses

 

mypureskn.com ships to addresses within the U.S. and U.S. Territories.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

mypureskn.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

mypureskn.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Insurance is included in the USPS Priority Mail option. Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

We currently do not ship outside the U.S.

Return & Exchange Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Washington, DC 20018

 

Opening Hours

Mon - Fri: 7am - 10pm

Saturday: 8am - 10pm

Customer Service

T: 202-630-8965

E: letstalkskn@gmail.com

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